The seller typically sends the itinerary receipt (ticket) by email within 3 hours to the address specified in the booking. If the email isn’t in your inbox, check the Spam folder, as emails often find their way there.
It’s not in Spam
If it’s not in your Spam folder 3 hours after booking, you may have made a typo in your email address. Contact the seller you booked through to get your ticket. They’ll send the ticket to the right email address.
How to contact the ticket seller
Enter the name of the airline or agency to view their contact details
I don’t remember the seller
- Check the online banking receipt or SMS message you received upon payment. The seller’s name will be there.
- Find the seller’s contact details and get in touch with them.
- Tell them your first and last name, travel dates, and destination.
- The seller’s support service will find your booking and send your itinerary receipt to the correct email address.
How to contact the ticket seller
Enter the name of the airline or agency to view their contact details
If you encounter any difficulties, just drop us a message. You’ll find our contact details in the “Contact Us” section below. Describe your situation in the message and attach a screenshot of your SMS payment confirmation or bank transaction receipt. We’ll get back to you as soon as possible.