I want to return or exchange my ticket. How do I do that?

Whether or not you can get a refund or exchange your ticket depends on your ticket fare and the rules of the airline. Some fares allow for a full or partial refund, exchanges free of charge or for an additional fee, while others prohibit refunds and exchanges altogether.

To find out your conditions, you’ll need to contact the seller. You can find the seller’s name on the ticket.

How to contact the ticket seller

Enter the name of the airline or agency to view their contact details

I missed my flight

Find the airline representatives and ask them what to do in your situation.
Contact the seller, explain your situation and request either a refund or an exchange for an additional fee. You can find the seller's name in the itinerary receipt (ticket), which was sent to you after booking.

How to contact the ticket seller

Enter the name of the airline or agency to view their contact details

I want to return or exchange my ticket. How do I do that?

I missed my flight

Top questions